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Elan Creative Co.

whimsical graphic design

Disclaimers & Policies

By visiting elancreativeco.com and shop.elancreativeco.com, you are consenting to the privacy policy and terms and conditions of this site. Policies may be updated at any time. By using this site you acknowledge that it is your responsibility to review these policies and be aware of any modifications.

Last updated: May 2018

Who we are

Elan Creative Co. belongs to Dut Cristina PFA (CUI: 37242895, Reg. Com. F35/308/2017, VAT: RO37345319).

You can contact us at the following address:

Calea Martirilor 1989, nr. 82, ap. 11,
Timisoara, Timis 300774,
Romania

cristina(at)elancreativeco(dot)com

What personal data we collect and why we collect it

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When you order from our site, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use our contact forms to contact us, we will ask for your name and email address. We need this data to reply to your request. We keep these records until your email or support ticket is answered. We do not use the information supplied through contact forms for marketing purposes.

Cookies

The term “cookies” refers to small text files that a website sends to your computer’s hard drive while you are viewing the website.

We use cookies to improve our content and your user experience and provide anonymized tracking data to third party applications like Google Analytics. We might also use cookies to help us improve our marketing strategies and create better ads via Facebook and Instagram (Facebook Pixel).

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can disable cookies on this site by clicking the No button on our cookie banner. You can also disable them in your browser. If you choose to disable cookies, some areas of the website might not work well for you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-party links

This document only addresses the use and disclosure of information we collect from you on our own site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. 

Who we share your data with

This website only collects the information you voluntarily provide, which may include

  • first and last name
  • email address
  • website URL
  • IP address
  • billing information

The information you provide is used to process transactions, send newsletters, and improve the service we provide. We might share your information with trusted third parties who assist us in operating our website and running our business. These trusted third parties agree to keep this information confidential.

If you are an EU resident we are required to store and present data regarding your country of residence via the VAT MOSS scheme.

Your personal information will never be shared with unrelated third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All supplied information is encrypted and is only accessible by those authorized with special access rights, and are required to keep the information confidential.

We use PayPal to process payments and we do not store any credit or debit card details on any of our systems.

We reserve the right to modify this page at any time. You acknowledge and agree that it is your responsibility to review this site and page periodically. Any changes will be listed on this page.

Last updated: May 2018

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